Frequent Asked Questions

How many people can stay in the house?
We have six bedrooms for a family or group up to twelve people. If only singles are staying in the house it’s best to have five or six in your group.  There are two master suites, each with a king size bed, then three guest rooms, one with a king, one with two full, and another with one queen size bed.

What time is check in and check out?
Check in time is 3 p.m. Check out time is 12 noon. Early check in and late check out can be arranged when available with advance notice and approval.
  
How far is the nearest town?
Los Sueños is located in Herradura Bay, in the town of Herradura.  Just outside the gates of Los Sueños you will find a U.S. style grocery store and retail center plus several restaurants and bars all of which you can drive to in a golf cart.

Can I use the Marriott Hotel facilities when I am staying in La Casa Tropical?
The Marriott facilities, including restaurants, bars, casino, golf course, aquatic rentals, spa services, gift shop, and room service are available.  Los Sueños Beach Club with swim up bar and grill are available exclusively to home and condo owners, renters, and their guests.  You also have access to the Los Sueños Marina Retail Center where you will find a spa, two fine dining restaurants, a coffee shop, multinational banks, and other retail and commercial business.

How far is the drive from the airport?
The resort is a one hour and 10 minutes scenic drive from the Juan Santamaría International Airport in San José.  We recommend that you let our concierge service arrange transport in one of our air-conditioned vans.   We can also arrange helicopter service for up to six guests.

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